We here at Midwest Equipment believe that people vote with their wallet.  If you get bad service, or a bad product, most of us do not speak up and tell someone who can fix the problem, we just don't go back to that store, website, service provider, etc.  Now, I am not saying that every product or every service will be perfect on the first go-round, things happen that are out of our control  What is under our direct control is our attitude towards solving the problem. 

I would really appreciate it if you experience any sort of a problem with Midwest Equipment, whether it is on this website, dealing with our customer service staff, our products, pricing, or whatever is a problem to you, that you contact us right away and give us a chance to make it right.  We will do it.  Promise.  If you don't receive the type of service or product that you expect from Midwest Equipment, just email me: Marty@midwestequipment.com.  I will personally take care of it for you.

We want you to walk away from our products and services with a feeling of satisfaction.  Let's face it, you are not going to walk away with a feeling of euphoria, I mean, we sell electrical parts......not very exciting.  But, we can make sure that you are happy with your purchase, and the way we treated you so you will come back.  We work very hard at that, so please allow us a chance to earn your business, you won't regret it.

Thanks for taking the time to read this, and again, email me personally at marty@midwestequipment.com if I can do anything for you.

Sincerely,

Marty Garneret
President